FAQ

 

Do you accept orders outside of the United States?

Some items are only available to the domestic USA market. But we always aim to allow international orders where possible.

Please Note: International orders may be subject to import taxes, customs duties, and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties, and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance are the responsibility of the recipient.

When will I receive my order?

Orders are shipped out typically within 2-3 business days once the order is placed. Shipping duration depends on where you are located, and varies approximately as followed:

United States: 2 - 10 Business Days
Canada: 5 - 21 Business Days
International: 10 - 21 Business Days

Again, this are all approximate times. Depending on your local shipping service, your package may arrive sooner or later than those listed.

Payments:

We gladly accept major credit cards plus other payment methods including PayPal. 

Have a support question?

For any queries or questions not listed on this page feel free to reach out via our support email at: erbmerch@gmail.com